Terms & Conditions

By booking a camping pitch at Upper Scolton Camping you agree to abide by the following Terms and Conditions and site rules.

The Greener Camping Club

We have chosen to be members of the Greener Camping Club, meaning we are a Greener Camping Club members-only ‘Certificated Campsite’. Membership costs £12 for the calendar year. This amount can be added to your camping fees when you book, (if you are not an existing member). Only one membership is required for each pitch. We can provide your membership confirmation email before you arrive for your holiday or you can contact them directly at www.greenercamping.org.

Payment

We request a 50% non- refundable deposit to secure your camping pitch booking. This is payable via bank transfer. Confirmed receipt of your deposit confirms your booking. The balance is requested 4 weeks before your stay. We will send you an email reminder. If you book when your stay is imminent, i.e. you book within 4 weeks of your stay, the full amount is required to secure the booking. This is payable by bank transfer or our online booking system. When making payments by bank transfer please give the surname of the person making the booking as the reference.

Cancellation by you

We understand that sometimes plans change. If you cancel more than 4 weeks before your stay, we may be able to offer you alternative dates subject to availability. If this is not possible, we keep the 50% deposit and you will not be required to pay the balance. If you cancel within 4 weeks of your stay and we can re-let your pitch, we keep the deposit but you will not be required to pay the balance. If we cannot re-let your pitch, no refund will be made (we retain your full payment).
If you cancel within 7 days of your stay, no refund will be made (we retain your full payment).
Upper Scolton Camping is not liable for refunds or expenses you incur in the unlikely event of extenuating circumstances beyond our control. Such circumstances include (but are not limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events (‘Force Majeure’). In the unlikely event of such circumstances, you will not receive a refund but we may be able to offer alternative dates or, in certain circumstances, gift vouchers. If you are worried about the prospect of cancelling, please take out holiday insurance. Bookings are not transferrable to other guests without prior agreement from us in writing or email.

Cancellation by us

Upper Scolton Camping reserves the right to cancel a camping holiday at short notice if we are unable to provide safe accommodation or camping facilities due to extreme weather conditions, ill health, fire, flooding or other extenuating circumstances beyond our control. Such circumstances include (but are not limited to) war, terrorism, riots or civil unrest, industrial action, natural disaster, epidemics, health risks or similar events (‘Force Majeure’). In the unlikely event of such circumstances, you will not receive a refund but we may be able to offer alternative dates or, in certain circumstances, gift vouchers. Upper Scolton Camping cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation. If you are concerned about the prospect of cancellation, please take out holiday insurance.

Arrival and departure times

The arrival time for our camping pitches is from 3pm. Please let us know if you expect to arrive after 9pm. On your day of departure, we ask that you vacate the camping pitches by 11am.

Parking

We operate a policy of no on-field parking, with the exception of motorhomes/campervans etc. that you are sleeping in. Full parking details are provided upon booking.

Dogs

Due to Upper Scolton being a working farm with sheep we are not able to accommodate dogs at our campsite.

Lost/stolen property

Upper Scolton Farm cannot be held responsible for any lost or stolen property.

Additional Terms & Conditions for our Camp Kitchen Facilities

• Breakages/damage Should any significant damage or breakage occur, other than acceptable wear and tear, a charge for replacement may be made. Guests will be held responsible for any fire, smoke or general damage, or alteration to the structure caused by negligence.

Privacy Policy

Please contact us at info@upperscoltoncamping.co.uk for a copy of our Privacy Policy.